| Sizing | Assess workloads and recommend server configuration |
| Supply | Source servers and components from OEMs |
| Installation | Rack, cable and power up hardware on site |
| Configuration | Operating system, roles and initial security baseline |
| Virtualisation | Hypervisor setup and virtual machine provisioning |
| Storage and backup | Storage configuration and backup setup |
| Migration | Move workloads from ageing hardware to new servers |
| Ongoing support | Maintenance and break-fix through IMS |